Shipping policy

GWAK Shipping Policy

1. Order Processing

  • Orders are typically processed within [X] business days after payment confirmation.
  • Processing times may vary due to order volume, product availability, or holidays.

2. Shipping Methods & Delivery Times

  • We offer standard and expedited shipping options at checkout.
  • Estimated delivery times:
    • Standard Shipping: [X-Y] business days
    • Expedited Shipping: [X] business days
  • Delivery times may vary based on the destination and carrier delays.

3. Shipping Rates

  • Shipping costs are calculated at checkout based on your location and selected shipping method.
  • Free shipping may be available for orders over [X] (if applicable).

4. International Shipping

  • We ship to select international locations.
  • Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
  • International delivery times may be longer due to customs processing.

5. Address Accuracy

  • Customers are responsible for providing an accurate shipping address.
  • Orders shipped to incorrect addresses due to customer error may not be eligible for reshipment or refund.

6. Lost, Stolen, or Damaged Packages

  • GWAK is not responsible for lost or stolen packages after delivery confirmation.
  • If your package is lost or arrives damaged, contact us at gwakproductions@gmail.com to file a claim.

7. Order Tracking

  • A tracking number will be provided once your order has shipped.

8. Returns & Refunds

  • Shipping fees are non-refundable unless the return is due to a GWAK error.
  • For return and refund details, please refer to our Return Policy.

9. Contact Us
For any shipping-related inquiries, reach out to us at gwakproductions@gmail.com.