Shipping policy
GWAK Shipping Policy
1. Order Processing
- Orders are typically processed within [X] business days after payment confirmation.
- Processing times may vary due to order volume, product availability, or holidays.
2. Shipping Methods & Delivery Times
- We offer standard and expedited shipping options at checkout.
- Estimated delivery times:
- Standard Shipping: [X-Y] business days
- Expedited Shipping: [X] business days
- Delivery times may vary based on the destination and carrier delays.
3. Shipping Rates
- Shipping costs are calculated at checkout based on your location and selected shipping method.
- Free shipping may be available for orders over [X] (if applicable).
4. International Shipping
- We ship to select international locations.
- Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
- International delivery times may be longer due to customs processing.
5. Address Accuracy
- Customers are responsible for providing an accurate shipping address.
- Orders shipped to incorrect addresses due to customer error may not be eligible for reshipment or refund.
6. Lost, Stolen, or Damaged Packages
- GWAK is not responsible for lost or stolen packages after delivery confirmation.
- If your package is lost or arrives damaged, contact us at gwakproductions@gmail.com to file a claim.
7. Order Tracking
- A tracking number will be provided once your order has shipped.
8. Returns & Refunds
- Shipping fees are non-refundable unless the return is due to a GWAK error.
- For return and refund details, please refer to our Return Policy.
9. Contact Us
For any shipping-related inquiries, reach out to us at gwakproductions@gmail.com.